Internal procedures

Clear and robust procedures leave management and staff more time to concentrate on actual business.

We advise on internal procedures and how to apply them in practice.

We can draft procedures for you from scratch or suggest amendments to those already in place.

Case Study 1:

Type of client:
Japanese shipping company.

Area of law:
Grievance procedure.

Summary of dispute:
The company had been running an office in the UK for only 2 years. A senior employee had recently succeeded in an unfair dismissal case based on failures with respect to a disability discrimination grievance. The solicitors handling the case had advised that their procedures were reasonable and complied with the law. The company wanted fresh advice from an expert on internal procedures who also had experience of discrimination and would do more than just provide a pro-forma grievance procedure copied and pasted from an online template. Coming direct to an employment barrister was the answer.

What we did for the client:
We reviewed the tribunal’s Judgment, considered the current procedure and met with the managing director of the London office. We drafted amendments to the current procedure so that it fully complied with the law and advised on obvious pitfalls such as reliance on a human resource department based in Japan with no knowledge of UK employment law.

Outcome:
The company implemented the amended procedure. The company did not think that they needed any permanent human resources department in London and did not want to rely on solicitors again. A member of their human resource department met with us in London to receive advice on the grievance procedure and related issues. We have since advised the company on various internal disputes, having established good relations with their human resources department in Japan.

Case Study 2:

Type of client:
SME based in Birmingham

Area of law:
Capability and disciplinary procedures.

Summary of dispute:
The company had wrongly been advised to treat all performance related issues as a disciplinary matter. This had led to various complaints by the trade union which represented most of the workers.

What we did for the client:
We met with the senior director and advised both an overhaul of the company’s procedures and a way forward with respect to the most pressing performance related issues.

Outcome:
The company had a without prejudice clear the air meeting with the main trade union representative. Amended procedures were agreed and quickly implemented.

Time is often of the essence where legal matters are concerned.

Contact us on +44 (0)20 7815 3200 or email clerks@fivepaperemployment.com 

to discuss your issue today.